Marketing Man takes off his Tie: Customers, Communities and Communication

A session at IWMW 2007 (Institutional Web Management Workshop)

  • Peter Reader

Tuesday 17th July, 2007

1:30pm to 2:15pm (GMT)

E-communications, e-marketing and social media are hot topics for university marketers and communicators, with old ideas of 'control' looking more and more unrealistic. Now the talk is of 'influence', viral marketing, students as customers, and of client management, with the web and web technologies seen increasingly as the u niversity's most important marketing tools. So what are the challenges and what are the issues with which marketers will face us? Expect more of "why" and "want" than of "how"!

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Peter Reader

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Time 1:30pm2:15pm GMT

Date Tue 17th July 2007

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