Add an eventSustainable Services: Solidity based on Openness?
A session at IWMW 2007 (Institutional Web Management Workshop)
What makes a service usable and sustainable? Is it one that offers you a service level agreement (SLA)? Or is it one that has sufficient clients that it is likely to survive long-term? And can a service that is principally a "social" service be sustainable? And how might communities of practice relate to the sustainability of an open service?
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Open source, open innovation and community. Entrepreneurs, business and collaboration. I work at Microsoft. Opinions here are my own. bio from Twitter
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IWMW 2007 (Institutional Web Management Workshop)
England England, University of York
16th–18th July 2007