A4: Sustainable Services: Solidity based on Openness?

A session at IWMW 2007 (Institutional Web Management Workshop)

Monday 16th July, 2007

3:30pm to 5:00pm (GMT)

What makes a service usable and sustainable? Is it one that offers you a service level agreement (SLA)? Or is it one that has sufficient clients that it is likely to survive long-term? And can a service that is principally a "social" service be sustainable? And how might communities of practice relate to the sustainability of an open service?

About the speaker

This person is speaking at this event.
Ross Gardler

Dad. British ex-pat. Doing business with open source. Microsoft employee (but these are my opinions) bio from Twitter

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Time 3:30pm5:00pm GMT

Date Mon 16th July 2007

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