Louise's discussion centered around one of the main pitfalls of designing location-aware products from a service design point of view – that a cross platform experience doesn't just mean web and mobile.
Louise is a service designer at Tate specialising in mobile media. She thinks, writes and practices interaction design and usability and is currently researching location based social networking, sustainable mobile workflows and context driven accessibility.
More recently, Louise co-produced a new interactive tour guide and game for the iPhone, iPod Touch and iPad where visitors tour the Tate Modern gallery and select seven art works to pit against others in an augmented reality card game, “Tate Trumps.” (http://www.tate.org.uk/tatetrumps/) The game asks players to think critically about popular art works and seek ones that could to translate into a winning combination of points to effectively trump another player’s chosen piece in a digitized battle du jour. Other games include a home collector simulator where players can hand-pick pieces they think would fit inside their home, or a game where players find works that evoke various levels of absurdity, menace or tranquility.
Director of Design and Service Standards for the UK Government. On a mission to make public services work better for users. based at @gdsteam they/them bio from Twitter
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