What happens when you combine two risk-taking government employees, an active developer community, and a bus schedule? Unlimited amounts of innovation, improved customer service, praise for an embattled government agency, and a model for building a government/citizen developer partnership. Hear how the Massachusetts Department of Transportation learned from TriMet that open is better.
Director of Talent (speaker and author relations) at O'Reilly Media. Homebrewer, foodie, farmer in the city.
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