Friday 19th November, 2010
1:45pm to 1:55pm
When designing complex systems for highly specialized users, traditional research methods may not do the best job uncovering details of the user's mental model and related information. In this talk, I'll discuss how I used participatory design methods with surgeons to design an inter-operative telemedicine system. I'll highlight best practices and offer a healthy dose of blood, guts and gore (rated PG 13).
user experience designer & researcher at www.cooper.com. current obsession:health care and design bio from Twitter
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