Tuesday 25th October, 2011
4:30pm to 5:30pm
Links are the molecular bonds of our web sites, holding all the pages together. They are the essence of a web site. Yet, what do we really know about them? If you create great links, your users easily find everything they need on your site. If you do a poor job, your users will find your site impossible or frustrating. We never discuss what truly makes a good link good. Until now. Jared will show you the latest thinking behind the art and science of making great links. Join him for this entertaining and amusing look at the secret lives of our site’s links.
Exploring the boundaries of User Experience and United's Customer Service. Thank you for encouraging my behavior! [Personal account. For UX only: @UIE] bio from Twitter
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