Customer Experience Management in Telecoms Virtual Event

Learn how to develop and implement a customer-centric strategy and differentiate your offering, measure the customer experience and combat churn

9 25 August 2011

10 speakers

  • Jacqueline Starr Orange FT Group
  • Carol Borghesi TELUS HR
  • John M. Cushman AT&T
  • Nithi Kumar Grameenphone
  • David Demsitz Hutchison 3G Denmark
  • Sean Risebrow Virgin Media

6 known attendees

  • Amy Brierley
  • Telecoms Forum
  • Copywritercat
  • Alain Meric
  • Nicola Millard
  • Colin Shaw

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Related books

  • The DNA of Customer Experience
  • Outside In
  • The Future of Cloud: A Roadmap of Technology, Product, and Service Innovations for Telecoms

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