The Unintuitive Nature of Creating Intuitive Designs?

A session at DIBI 2011

It's easy to make a design that's unintuitive: just fill the screen with inscrutable menu options and commands alongside confusing text and images. Unfortunately, nobody ever asks for that.

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Jared M. Spool

Exploring the boundaries of User Experience and United's Customer Service. Founder @UIE, Co-founder @CenterCentre. Thank you for encouraging my behavior! bio from Twitter

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Books by speaker

  • Web Anatomy
  • User-Centered Web Site Development

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