Tuesday 21st June, 2011
3:45pm to 4:30pm
This session is a discussion with leading customer experience design specialists to uncover their best practices for creating differentiating customer experiences. Practitioners will describe the tools and processes they use to enable clients to achieve breakthrough designs.
What tools and processes help leading firms to build differentiating digital experiences? How can firms apply these tools and processes to their initiatives?How do these practices help brands and their agencies to work more effectively?
On a good day, I make the web more awesome. On a bad day, I just make it suck less. bio from Twitter
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