Case Study: Looking Local - A Community Approach to Encouraging Digital Inclusion

A session at A Digital Future: Tackling Social Exclusion Through Technology

Encouraging public sector bodies to use new technologies and platforms to deliver services
Juggling multiple channels in an ever varied technical landscape
Right services on the right channels: digital access & appropriate services
To ‘App’ Or Not To ‘App’: Smartphone apps and mobile web delivery
Evidence of successful delivery of Looking Local projects; from local authorities to Jobcentre Plus, housing to health