If you want to learn about large numbers of users, then a survey is the way to do it. They seem easy: anyone can throw together a few questions, send them out, and hope for a decent response. But we’ve all seen examples of poorly conceived surveys that couldn’t possibly deliver real insights for the organisation that sponsored them. If you’re hoping to do a survey that delivers valuable data for decision-making, come to this tutorial. Caroline has been working with surveys for a long time, and researching the best practices that turn them from ‘any old questions’ into ‘real, useful data’. She wants to know about your experiences with surveys. In return, you will learn;
Most of your website’s value passes through forms” says usability guru Jakob Nielsen, so what can you do to improve the user experience of your forms? Unfortunately, if you look for advice on forms, you’ll often find that it only relates to simple examples
To help you improve the user experience of your complex forms, we’ve invited Caroline Jarrett, author of the book Forms That Work, to host a session at J. Boye 11 on Design tips for complex forms. Her advice for complex forms include:
In her talk, she will elaborate on these and more including mobile forms. The presentation will give you tips for improving complex, multi-page forms. Tips will include ideas for:
If you want to ask a question about forms in advance of the conference, then please feel free to post it below.
8th–10th November 2011