Add an eventJ. Boye Aarhus 11 schedule
Tuesday 8th November 2011
-
Surveys in practice and theory
If you want to learn about large numbers of users, then a survey is the way to do it. They seem easy: anyone can throw together a few questions, send them out, and hope for a decent response. But we’ve all seen examples of poorly conceived surveys that couldn’t possibly deliver real insights for the organisation that sponsored them. If you’re hoping to do a survey that delivers valuable data for decision-making, come to this tutorial. Caroline has been working with surveys for a long time, and researching the best practices that turn them from ‘any old questions’ into ‘real, useful data’. She wants to know about your experiences with surveys. In return, you will learn;
- How to write questions that are easy to answer
- A practical process for turning a list of questions into a planned survey that delivers real value
- What the theory tells us about an ideal process for developing your survey.
- The importance of different types of error in surveys: sampling, non-response, and measurement
- Tips from the survey methodologists on improving your survey
Wednesday 9th November 2011
-
Design tips for complex forms
Most of your website’s value passes through forms” says usability guru Jakob Nielsen, so what can you do to improve the user experience of your forms? Unfortunately, if you look for advice on forms, you’ll often find that it only relates to simple examples
To help you improve the user experience of your complex forms, we’ve invited Caroline Jarrett, author of the book Forms That Work, to host a session at J. Boye 11 on Design tips for complex forms. Her advice for complex forms include:
- Find out which parts of it are truly necessary. Can you simplify it at all, or perhaps delay some parts of it until later in the relationship?
- Try to arrange the fields into groups
- Use a progress indicator or summary menu to help users keep track of where they are going in the form.
In her talk, she will elaborate on these and more including mobile forms. The presentation will give you tips for improving complex, multi-page forms. Tips will include ideas for:
- understanding the users and the business process
- helping users to find the answers
- making a complex form more attractive
If you want to ask a question about forms in advance of the conference, then please feel free to post it below.