Sessions at Lotusphere 2011 on Thursday 3rd February

Visit our informal lab to chat with BlackBerry solution experts, take a hands-on tour of product offerings and get answers about your specific environment needs. Our lab will host the BlackBerry platform (BlackBerry Enterprise Server and BlackBerry Enterprise Server Express) and BlackBerry MVS, as well as BlackBerry collaborative clients for IBM Lotus Sametime, IBM Lotus Connections, IBM Lotus Quickr, and for Chalk® Pushcast™ Software. Application Developers can also book one-on-one time with Enterprise Mobility Architects to review code, provide feedback and receive guidance on developing for BlackBerry platform.

Lotus Connections 3.0 makes installation more straightforward than ever, but deploying a robust Lotus Connections environment is still a complex process. Pre-requisites must be met, environment-specific decisions made, endless customization and integration opportunities. It appears daunting at first; but don't fret. This session, updated for 3.0 from last year's session, will make it much easier! Use our indepth real-world experience installing Lotus Connections in the US and Europe to explore a dozen lesser-known details of the installation process key to successful deployment. We'l cover tips and tricks, cheat sheets, install checklists - priceless recources that aren't in the manual!

Getting organizational buy-in for the adoption of Web 2.0 and social software tools takes both passion and a sharp pencil. You need both points of view ÔÇô passionate commitment and measurable benefits (the sharp pencil) if you want these tools widely deployed and accepted. In this session, weÔÇÖll share key messages designed to "sell" the value proposition of social software (such as Lotus Connections) to the key stakeholders within your organization - including Executives, HR, Marketing and IT. WeÔÇÖll also share techniques for measuring the business benefits derived from social software, including examples of specific customer results from the adoption of these tools.

When planning a pilot or enterprise roll-out of social software, a measurement workstream should always be included. Measurement can fulfill many purposes including qualifying the "before" situation, setting overall objectives, defining benchmarks for each rollout phase, and providing a control mechanism to keep progress on track. This session will look at how a systematic approach should be taken to defining a measurement framework that goes beyond raw usage metrics and addresses business impact and benefit. Available tools will be discussed, including the ISSL Lotus Connections Reporting Asset and the role of Social Network Analysis techniques. Recent findings from IBM Research and customer experience will be included.