ITSM Strategic Road Map Workshop

A session at Pink Elephant's 15th Annual International IT Management Conference & Exhibition

Wednesday 23rd February, 2011

12:15pm to 4:15pm (PST)

Sessions in this track are half-day workshops – they are not your typical breakouts! Instead, an industry expert including Pink’s highly respected consultants, will take participants through specific IT and business processes and provide valuable “how-tos” and a “health check.” It’s like getting free consulting! At the end of the sessions, you’ll have many take-aways that you can start implementing as soon as you get back to work. Choose from one of the many workshops below, ranging from operational to strategic in focus.

About the speaker

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Troy DuMoulin

AVP Strategic Solutions Pink Elephant / Troy has extensive experience in leading Service Management programs and is an author and frequent ITSM speaker. bio from Twitter

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Time 12:15pm4:15pm PST

Date Wed 23rd February 2011

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