Wednesday 23rd February, 2011
12:15pm to 4:15pm
Sessions in this track are half-day workshops – they are not your typical breakouts! Instead, an industry expert including Pink’s highly respected consultants, will take participants through specific IT and business processes and provide valuable “how-tos” and a “health check.” It’s like getting free consulting! At the end of the sessions, you’ll have many take-aways that you can start implementing as soon as you get back to work. Choose from one of the many workshops below, ranging from operational to strategic in focus.
AVP Strategic Solutions Pink Elephant / Troy has extensive experience in leading Service Management programs and is an author and frequent ITSM speaker. bio from Twitter
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20th–23rd February 2011