Pink Elephant's 15th Annual International IT Management Conference & Exhibition schedule

Monday 21st February 2011

  • Opening Keynote: It's Your Ship

    by Captain Michael Abrashoff

    Captain Michael Abrashoff – conference favourite is back!

    Listen to how Captain Abrashoff turned one of the worst ships in the navy into an award winning crew!

    Other than the sobering fact that real lives are regularly at stake, running a navy ship is a lot like running a business; leaders of both must get the most out of their crews to operate at peak efficiency and complete the tasks at hand.

    As commander of the highly acclaimed USS Benfold, Captain D. Michael Abrashoff irrefutably demonstrated how progressive management can succeed at sea; in his best-selling books It's Your Ship, followed by It’s Our Ship, he translates his methods into an approach that can also be applied by land-bound captains of commerce and industry. Describing "the ideas and techniques that I used to win my sailors' trust and, eventually, their enthusiastic commitment to our joint goal of making our ship the best in the fleet," Captain Abrashoff cites embarrassing failures along with subsequent triumphs to illuminate the keys to his accomplished 20-month tenure aboard the guided missile destroyer.

    Captain Abrashoff’s suggests to: lead by example; listen aggressively; communicate purpose and meaning; create a climate of trust; look for results, not salutes; take calculated risks; go beyond standard procedure; build up your people; generate unity; and improve your people's quality of life. While hardly original on the surface, Captain Abrashoff's real-life course of action provides practical direction and inspiration for any leader hoping for similarly positive results in today’s very challenging times.

    Captain Abrashoff will present two sessions! For the opening keynote, he will discuss his very powerful and inspirational story as described above about his leadership journey aboard the USS Benfold. In the second session on Tuesday morning, he will start his keynote by profiling his top 5 best practices for leading teams in the business world based upon his consultant’s case book. Then, he will be joined on stage by two senior IT leaders for a “Phil Donahue” style Q&A.

    At 8:30am to 10:00am, Monday 21st February

  • Afternoon Keynote: Likeability Factor

    by Tim Sanders

    What’s your likeability factor? Tim will tell you!

    Back by popular demand! Best selling author and leadership coach, Tim returns for another high energy, passionate and highly motivational presentation.

    Frequently featured in the media – Wall Street Journal, New York Times, CNN Money, and Fast Company – Tim is a rare hybrid of business expert, motivational speaker and people skills guru. His research, passion, and ability to move audiences to action sets him apart as the people-centric business expert.

    Tim’s “Likeability” message is simple but very powerful. Conventional wisdom insists that it’s more important to be respected than liked. But Tim challenges that notion and reveals the awesome power of likeability. He shows us that if we want to garner support from our associates, earn the loyalty of our customers and employees, lead our followers to a better future, be healthy, and finally achieve our life’s dreams, we must first be liked. In this important and necessary message, Tim tells us why our likeability is the foundation of our success, and shows us how to do it.

    At 4:30pm to 5:45pm, Monday 21st February

Tuesday 22nd February 2011

  • Morning Keynote: Leadership Forum

    by Captain Michael Abrashoff

    Captain Michael Abrashoff – conference favourite is back!

    Listen to how Captain Abrashoff turned one of the worst ships in the navy into an award winning crew!

    Other than the sobering fact that real lives are regularly at stake, running a navy ship is a lot like running a business; leaders of both must get the most out of their crews to operate at peak efficiency and complete the tasks at hand.

    As commander of the highly acclaimed USS Benfold, Captain D. Michael Abrashoff irrefutably demonstrated how progressive management can succeed at sea; in his best-selling books It's Your Ship, followed by It’s Our Ship, he translates his methods into an approach that can also be applied by land-bound captains of commerce and industry. Describing "the ideas and techniques that I used to win my sailors' trust and, eventually, their enthusiastic commitment to our joint goal of making our ship the best in the fleet," Captain Abrashoff cites embarrassing failures along with subsequent triumphs to illuminate the keys to his accomplished 20-month tenure aboard the guided missile destroyer.

    Captain Abrashoff’s suggests to: lead by example; listen aggressively; communicate purpose and meaning; create a climate of trust; look for results, not salutes; take calculated risks; go beyond standard procedure; build up your people; generate unity; and improve your people's quality of life. While hardly original on the surface, Captain Abrashoff's real-life course of action provides practical direction and inspiration for any leader hoping for similarly positive results in today’s very challenging times.

    Captain Abrashoff will present two sessions! For the opening keynote, he will discuss his very powerful and inspirational story as described above about his leadership journey aboard the USS Benfold. In the second session on Tuesday morning, he will start his keynote by profiling his top 5 best practices for leading teams in the business world based upon his consultant’s case book. Then, he will be joined on stage by two senior IT leaders for a “Phil Donahue” style Q&A.

    At 8:30am to 10:00am, Tuesday 22nd February

  • Afternoon Keynote: Everything I Learned About Surviving ITSM Implementations, I Learned From Jimmy Buffett

    by Malcolm Fry

    Welcome to Malcolmritaville! It’s Malcolm like you’ve never seen him before. What can you do when you’ve got “fins to the right, fins to the left and you’re the only bait in town”, and do you know where you’re “gonna go when the volcano blows”? Malcolm – a 40+ year IT veteran and one of the most respected experts in the industry – has an uncanny ability to combine tongue in cheek humor and very meaningful information to highlight key learning points. And he promises to do just that in this unique and very entertaining session using music, many anecdotes from his vast and deep pockets of experience, together with many tips from his book, ITIL Lite: A Road Map to Full or Partial ITIL Implementation. This is a not to be missed session if you want to learn how to avoid many pitfalls for implementing change in a fun, relaxed and very entertaining way – Malcolmritaville style!!

    At 4:45pm to 6:00pm, Tuesday 22nd February

Wednesday 23rd February 2011

  • Closing Keynote: 10 Things You Need To Do Starting Monday Morning!

    by David Ratcliffe and George Spalding

    Referring to the many informative case study and expert presentations from this conference, David and George will highlight ten critical actions you can easily put into play when you return to work after this highly educational event. They will also give guidance about how to communicate these findings to your colleagues (and bosses!) in the form of a Post-Conference Trip Report and even a fun Margaritaville – themed staff meeting! Don’t miss the valuable insight David and George can give you about how to summarize and communicate key learning points you gained; why this is very important; and most importantly how to demonstrate immediate quick wins!

    At 8:30am to 10:00am, Wednesday 23rd February

  • ITSM Strategic Road Map Workshop

    by Troy DuMoulin

    Sessions in this track are half-day workshops – they are not your typical breakouts! Instead, an industry expert including Pink’s highly respected consultants, will take participants through specific IT and business processes and provide valuable “how-tos” and a “health check.” It’s like getting free consulting! At the end of the sessions, you’ll have many take-aways that you can start implementing as soon as you get back to work. Choose from one of the many workshops below, ranging from operational to strategic in focus.

    At 12:15pm to 4:15pm, Wednesday 23rd February

    Coverage liveblog