Lou Rosenfeld, co-author of Information Architecture for the World Wide Web, will teach you practical skills and show you design approaches that will help you tune and tweak your site’s information architecture, improve your users’ experiences with your site, all while costing your employer less than just about any redesign initiative.
by Steve Krug
Usability testing is the single most valuable thing you can do to improve a Web site, a Web application, or a piece of software. In this workshop, Steve Krug, author of Don’t Make Me Think, will teach you how to do your own low-cost/no-cost testing that’s simple enough to make it a routine part of your design process.
We all know how to ask questions; yet the skill of getting the right information from users during interviews is surprisingly complex and nuanced. And then, what are we even supposed to do with all that data? This session focuses on getting past obvious facts and superficial observations, to deeper, more subtle, actionable insights.
26th–28th September 2011