Tuesday 8th November, 2011
8:00am to 10:00am
Once the decision is made to adopt an organizational model that strives for excellence, how can you build an infrastructure that supports a successful institution? There are six key components of a performance-driven design that go well beyond simply centralizing processes. They align to create a system of governance that is the foundation upon which a successful organization should be built. Much like building a house, a stable infrastructure should start from the bottom up.
Participants will learn how to:
Discussion: Is it better to centralize or improve processes first? It is frequently assumed that centralization needs to take priority, but it actually is dependent on the rollout strategy.
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