Understanding, Leveraging and Getting the Balance Right Between Collaboration and Program Delivery When Embarking on a Brand new

A session at Shared Services for Government, Healthcare, Education & Not-for-Profilt

Tuesday 8th November, 2011

3:45pm to 4:30pm (CST)

Building a Transparent, Collaborative and High-Performance Team

  • Learn how to move a large, quite traditional, organization along a new path for the delivery of services
  • Engender a culture of widespread and deep collaboration to achieve buy in, stakeholder involvement and support, plus engagement of internal resources
  • Combine a Program approach to the delivery of a “project” with a Change Management approach to the delivery of a major people impacting “change initiative”
  • Understand the importance of balancing the critical success factors – Customer, People, Process and Technology

Andrea Seymour
VP Operations and COO
New Brunswick Internal Services Agency

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Time 3:45pm4:30pm CST

Date Tue 8th November 2011

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