Tactical Tools: Using Lean to Improve Your Organization One Process at a Time

A session at Shared Services for Government, Healthcare, Education & Not-for-Profilt

Tuesday 8th November, 2011

4:30pm to 5:10pm (CST)

High quality and performance are dictated by the successful completion of innumerable small tasks that are often forgotten amid the grand scope of an organization’s vision. As a result, many improvement initiatives are doomed before they even start. Using a logistical framework and measurable objectives, you will learn how to:

  • Increase buy-in of improvement efforts through the inclusion of the entire team
  • Improve process cycle time by identifying and eliminating waste
  • Measure performance through standardized processes

Cranston Darris
Process Excellence Director
VA New York/New Jersey Healthcare System

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Time 4:30pm5:10pm CST

Date Tue 8th November 2011

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