Satisfying the New “Tougher” Customer

A session at Shared Services for Government, Healthcare, Education & Not-for-Profilt

Wednesday 9th November, 2011

9:40am to 10:20am (CST)

It is no longer enough to ask people to work harder. We must give them the ability to work smarter and more efficiently. Better technology, processes and more tactical organizational and HR strategies will be required in the future. The customer of the future will demand measurement and proof we are doing more with less. Demands for information at the point of need in an organization will become greater in the years ahead. To satisfy both of these competing demands shared services can help your organization fill the void.

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Time 9:40am10:20am CST

Date Wed 9th November 2011

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