See how to turn otherwise commodity products into timely solutions to unique customer needs by wrapping them with a tailored blanket of information based value-added services. Most customers have needs that go beyond just the basic product; learn to identify those needs and deliver customized value-added services to meet those needs. Customers will pay an additional 2 – 4 percent (and sometimes more) for these services because they are simply sharing some of the greater value you deliver to them. Mr. Hugos uses specific case studies and techniques from his own experience to demonstrate how to combine products, data and supply chain services to earn an increased gross profit for your company. Supply chain management is a profit center, not a cost center, if you do it right.
Sign in to add slides, notes or videos to this session