Sessions at Surge 2011 about Heroku

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Thursday 29th September 2011

  • Anatomy of a Failure

    by Mark Imbriaco

    Large systems fail constantly and in a wide variety of ways. Planning for those failures and responding under pressure are vital to running a reliable service.

    In this presentation, we will discuss the way that the Heroku engineering teams plan for failures. We will cover our on-call methodology, incident response procedures, and metrics we use to track our performance. Finally, since everyone loves war stories, we'll present a couple of case studies on outages that we've experienced and how we responded to them.

    At 1:30pm to 2:30pm, Thursday 29th September

    In Ionic Room, Tremont Plaza Hotel

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