Saturday 12th March, 2011
11:00am to 12:00pm
most businesses (especially big ones) are on facebook, but not all businesses actively engage with their customers and fans on a regular basis. this panel will focus on which brands are having a conversation, how to have a conversation successfully, the pros and cons of interacting with every single post, and the tools that big businesses on facebook are using to manage the relationship with their customers, potential, former, and current.
loves being in front of the camera, digital & social strategy, fashion, music, spoken-word poetry, dogs, reading & life! bio from Twitter
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