To Reply or Not to Reply? Facebook Conversations

A session at SXSW Interactive 2011

Saturday 12th March, 2011

11:00am to 12:00pm (CST)

most businesses (especially big ones) are on facebook, but not all businesses actively engage with their customers and fans on a regular basis. this panel will focus on which brands are having a conversation, how to have a conversation successfully, the pros and cons of interacting with every single post, and the tools that big businesses on facebook are using to manage the relationship with their customers, potential, former, and current.

LEVEL: Intermediate

About the speaker

This person is speaking at this event.
Jeannette Arrowood

loves being in front of the camera, digital & social strategy, fashion, music, spoken-word poetry, dogs, reading & life! bio from Twitter

25 attendees

  • Abbi Siler
  • Alissa Hurley
  • Arjan van de Steeg
  • Becky Minervino
  • Randi Bender
  • Devi
  • Brian Truax
  • Cat Posey
  • Jasmine Trabelsi
  • Rocco Stallvord
  • Elja
  • jessica moreno
  • Heleen van Lier
  • Jesse Burkunk
  • jeannette arrowood
  • Nick Downing
  • Greg Robleto
  • Rory ︻╦╤─
  • Tan Lam
  • Stefan Nowak
  • Tony Amoyal
  • Trey Biggs
  • Trisha Jackson
  • Martijn Verver
  • vikramtank

21 trackers

  • afdhel aziz
  • Andrea Nordgren
  • Chris Sweet
  • danielc
  • Dustin Mihalik
  • Gail Doggett
  • Gordon Kennedy
  • Herb Zoota
  • Jackie Raccuglia
  • Wade Austin
  • Orson Ka'ili
  • kathybabb
  • Katie Felten
  • Liang Shi
  • Chris Carter
  • Patricia Marinho
  • Pelle Sten
  • Shelley Cook
  • Erin Ledbetter
  • chris valdez
  • Aurelio Tinio

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Time 11:00am12:00pm CST

Date Sat 12th March 2011


Big Bend, Hyatt Regency Austin

Session type

Core Conversation

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