Real World Moderation: Lessons from 11 Years of Community
A session at SXSW Interactive 2011
After 11 years of running MetaFilter.com, I (and the other moderators) have been through just about everything, and we've built dozens of custom tools to weed out garbage, spammers, and scammers from the site.
I'll cover how to identify and solve problems including identity, trolling, sockpuppets, and other nefarious community issues, show off custom tools we've developed for MetaFilter, and show you how to incorporate them into your own community sites.
LEVEL: Advanced
About the speaker
Founder of MetaFilter.com, cofounder of Fuelly.com and BuyLocalCycling.com. Huge cyclocross, photography, and web nerd as well. @mathowie
Next session in TX Ballroom 1
5pm Lurkers: Your Most Important Community Members by Heather Strout, Jim Storer, Mark Wallace and Michael Pascucci
Coverage of this session
VideoLessons from 11 years of community (my SXSW 2011 talk) (vimeo.com)
25 more videos from SXSW Interactive 2011
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