Add an eventThe Legal Ramifications of Saying “I’m Sorry”
A session at SXSW Interactive 2011
Is your legal team hindering your social media success? Is someone redlining every blog post, tweet, and comment you compose, costing you valuable time, sterilizing your messages, and taking the “social” out of “social media?” In a court of law, is there really a difference between the words “I’m sorry” and “I regret?” Join a panel of career apologists and apologetic lawyers to understand what the legal risks of saying “I’m sorry” really are, how companies like Southwest Airlines get away with it every day, and how to craft an air-tight apology.
LEVEL: Intermediate
About the speakers
This person is speaking at this event.
Digital Media Lead @LinhartPR. Globetrotting workaholic. Quantum-physics enthusiast. Adventure-seeking flirt. bio from Twitter
This person is speaking at this event.
This person is speaking at this event.
This person is speaking at this event.
This person is speaking at this event.
Privacy,biz, Ehealth & social media lawyer @MayoClinic. Traveler, photographer UCLA & UVA alum. Tweets r my opinions not Mayo Clinic's bio from Twitter
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Coverage of this session
Sketch notesOgilvy Notes » The Legal Ramifications of Saying “I’m Sorry” ... (ogilvynotes.com)
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