Monday 14th March, 2011
12:30pm to 1:30pm
Online services tread a narrow line between enabling free speech and preventing abuse of members. Offline, harassment is often determined contextually; unfortunately, website owners and operators often lack the time, insight, and ability to determine the context surrounding a given behavior. Additionally, the speech itself may not be directly abusive; thus, identifying other vectors for abuse is becoming increasingly important. As a result, Del Harvey, the Director of Twitter's Trust and Safety department, has spent a significant amount of the past two years working to develop objective litmus tests for evaluating potentially abusive behavior in the absence of context. This presentation will draw upon the work done at Twitter as well as Del's previous background working with online safety advocates to provide practical and doable policies and suggestions for sites to utilize with a minimum of engineering investment and personnel needs.
I lead Twitter's @Safety team and focus on policy and legal risk areas. These views are mine and may be yours. bio from Twitter
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