The Harassment Predicament: Minimizing Abuse, Maximizing Free Speech

A session at SXSW Interactive 2011

Monday 14th March, 2011

12:30pm to 1:30pm (CST)

Online services tread a narrow line between enabling free speech and preventing abuse of members. Offline, harassment is often determined contextually; unfortunately, website owners and operators often lack the time, insight, and ability to determine the context surrounding a given behavior. Additionally, the speech itself may not be directly abusive; thus, identifying other vectors for abuse is becoming increasingly important. As a result, Del Harvey, the Director of Twitter's Trust and Safety department, has spent a significant amount of the past two years working to develop objective litmus tests for evaluating potentially abusive behavior in the absence of context. This presentation will draw upon the work done at Twitter as well as Del's previous background working with online safety advocates to provide practical and doable policies and suggestions for sites to utilize with a minimum of engineering investment and personnel needs.

LEVEL: Intermediate

About the speaker

This person is speaking at this event.

I lead Twitter's @Safety team and focus on policy and legal risk areas. These views are mine and may be yours. bio from Twitter

Next session in Room 10AB

3:30pm Building Human Rights Into Your Social Site by Danny O’Brien, Jillian York, Rebecca Mackinnon and Ebele Okobi-Harris

11 attendees

  • Ben Spaulding
  • delbius
  • mg
  • Heather Rasley
  • Justin Levy
  • Liz Henry
  • Danny O'B
  • Mark Jaquith
  • Pete Davies
  • Rob Myers
  • Jeff Wallace

11 trackers

  • David Damore
  • Alex Howard
  • Mark Lee
  • Hanni Ross
  • Hillary Hartley
  • Ella Worth
  • Jen Lee Reeves
  • John Manoogian III (jm3)
  • Orson Ka'ili
  • Loulia Miller
  • steven soares

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Time 12:30pm1:30pm CST

Date Mon 14th March 2011


Room 10AB, Austin Convention Center

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