Sessions at The Twilio Conference about State Machines with video

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Thursday 22nd September 2011

  • Using State Machines To Add Call Workflows To Your Apps

    by Shajith Chacko

    This talk will cover the lessons learned from building Zendesk Voice. The talk will emphasize why and how you should use state machines to model call workflow in your application. We will also introduce a Ruby library we extracted out of Zendesk Voice, and show code that uses it to implement call workflow in a simple and scalable manner.

    At 4:35pm to 5:00pm, Thursday 22nd September

    Coverage video

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