by Ron Conway
In this session, we'll give you an introduction to sending and receiving SMS messages with Twilio. We'll also cover best practices and explain the differences between shortcodes and longcodes, and when to use each.
Twilio Voice has so many creative opportunities: conferencing, PBX, lead generation, building a call center, and call tracking. Take the first step towards building a simple Twilio Voice app. Experience the joy of getting your first phone call from your own app powered by Twilio.
by Tim Lytle
Twilio integrates well with MVC frameworks - and the Zend Framework is no exception. If you’re starting a new project, you’ll find that Twilio and Zend get along just fine - and if you have an existing Zend application that you want to add some Twilio to, don’t worry. Even if it’s invited to the party a little late, Twilio still fits right in. Be inspired to use Twilio and Zend for your next project, and find some ways to streamline your code if you’re already using the two together.
by Morten Bagai
Discover how easy (and fun!) it is to get started building Twilio applications using Heroku. Check out http://twilio.heroku.com/ for a simple example of deploying a Ruby app with Heroku, Sinatra, and Twilio and discover how this powerful platform enables developers to rapidly deploy and scale awesome Twilio-powered apps. This will be a hands-on session, and follow-along coding on your own laptop is encouraged.
by Jonas Börjesson
With Twilio Client, three lines of code will allow your browser to establish an audio pipe straight into Twilio's network. From here, you can connect to a regular phone, a conference or even other Twilio Clients.
This 101 Session introduces Twilio Client and will have you up and running in no time.
The typical outbound call center is hamstrung by huge up-front hardware costs, expensive license fees, a fixed capacity, and a shortage of engineers capable of managing their dialer. Using Twilio, Impact Dialing built an incredibly scalable predictive dialer with setup costs or long-term contracts. Twilio allowed us to build our software quickly without worrying about obscure protocols and systems, and has helped us build and release new features quickly and with confidence.
by Brian Levine
Twilio is designed to notify your application in realtime about the status of calls in progress. In this session we'll explore how Twilio interacts with your system during and after a call. We'll take a deep dive into the lifecycle of a voice call and SMS message. You will understand the timing of in-call TwiML requests, StatusCallback and Fallback URL requests as well as learn best practices for storing Twilio call information in your own database. This session will help you optimize your Twilio integration and avoid unnecessary requests to the Twilio API.
by David Huerta
Twilio has found its way into every kind of web application you can dream of. Even beyond the web is the tangible world of connected electronic devices, with all its particular quirks and pitfalls. This session will show you, a hardware-curious web developer, how to build an Arduino-based connected device that can use Twilio to do things with a non-computer, non-smartphone interface for the purpose of creating epic lulz.
Twilio is a technical product, yet has managed to attract the interest of a wide range of journalists. In this fireside chat with VentureBeat's Jolie O'Dell, Twilio's Danielle Morrill will explore how Twilio has succeeded at PR and highlight the best ways for developers to pitch their products to journalists.
by Evan Cooke
Over the past three years Twilio has grown from idea to international communications provider supporting production phone, SMS, and browser and mobile VoIP applications built by more then 50,000 developers. In this talk i'll share some of the technological tools, engineering processes, and cultural values we've used to enable that growth and to support massive scalability and rapid deployment of new services.
We'll show off some of the coolest apps built for fun before diving into a discussion on why building games and toys is a natural first step for developers exploring new tools like Twilio.
Most of the Twilio Quick Start code demonstrates "Hello World, I'm Talking You Your Telephone". That's great, but actually building a business on Twilio means your application has to solve some important design considerations. This topic covers design and development of Twilio applications to make them easier to develop, easier to deploy, easier to secure, and easier to delight customers.
A growing number of enterprise mobile applications are being created to help solve common workforce and salesforce challenges. Jonathan will speak on opportunities to extend them with Twilio SMS and voice automation by discussing these topics:
A global retailer challenged Schwarz Supply Source to provide the ability to place supply orders while offline in addition to their existing ecommerce site. Schwarz needed a system that could integrate and leverage all capabilities of their existing systems. Streamlining workflow to ensure a perfect balance of speed, usability and functionality were very important. Discover how they used Twilio to expose typical ecommerce features over the phone and the numerous benefits over other solutions.
by Amanda Anderson
Learn how Twilio has opened the door for CRM products and apps. By integrating Twilio and building products such as click-to-call, screen-pops, web chats, and call center systems, the usability and the value of CRM is increased. At Epicom, we don’t view CRM as just a system, but instead we see it as the centerpiece of an entire ecosystem of web-based applications. Because Twilio’s API is easy to work with, robust, and scalable, we are able to build CRM products that directly impact a business.
This talk will cover the lessons learned from building Zendesk Voice. The talk will emphasize why and how you should use state machines to model call workflow in your application. We will also introduce a Ruby library we extracted out of Zendesk Voice, and show code that uses it to implement call workflow in a simple and scalable manner.
21st–22nd September 2011