The typical outbound call center is hamstrung by huge up-front hardware costs, expensive license fees, a fixed capacity, and a shortage of engineers capable of managing their dialer. Using Twilio, Impact Dialing built an incredibly scalable predictive dialer with setup costs or long-term contracts. Twilio allowed us to build our software quickly without worrying about obscure protocols and systems, and has helped us build and release new features quickly and with confidence.
Founder and CEO of Impact Dialing, the world's best auto dialer. bio from Twitter
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