Intranet Usability

A session at Usability Week New York 2011

  • Amy Schade

Thursday 10th February, 2011

9:00am to 5:00pm (EST)

An intranet typically houses both mission-critical applications and enormous amounts of information. Whatever it offers, an intranet’s success—and that of the employees it serves—hinges on usability.

In this seminar, we’ll detail top considerations for planning a best-practices intranet and the art of running it—that is, the managerial aspects of intranet design. We’ll also discuss intranet teams, content management, and how corporate culture influences an intranet.

This seminar is based on:

  • Data and examples from research conducted on 27 intranets (including user testing and field studies)
  • Research of 56 organizations’ intranet information architecture
  • Insights gained from reviewing hundreds of intranet entries for NN/g’s Intranet Design Annual competition

In addition to numerous examples culled from our extensive research, we’ll present examples from winning intranet designs drawn from our competition’s eight-year history.


About the speakers

This person is speaking at this event.
Amy Schade
This person is speaking at this event.
Kara Pernice

Senior Vice President at Nielsen Norman Group

Sign in to add slides, notes or videos to this session

Tell your friends!


Time 9:00am5:00pm EST

Date Thu 10th February 2011

Short URL


Official event site


View the schedule



Books by speaker

  • Eyetracking Web Usability

See something wrong?

Report an issue with this session