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We’ve heard it all before…prototype, prototype, prototype! It’s a standard step in almost any design process – but often the first step skipped in time and budget constrained projects. Although prototyping is considered a luxury for many PC-based experiences, it is an absolutely essential part of creating compelling tablet and mobile experiences.
This workshop will outline why prototyping is an essential part of the emerging world of tablet and mobile experience design. You’ll learn the underlying design principles and design conventions of Natural User Interfaces (NUIs), animated transitions and the interaction design language that is emerging as touchscreen devices become commonplace. You’ll also learn how and why to cultivate the two most important skills necessary for creating compelling tablet and mobile experiences: a curiosity for context and ruthless editing.
Finally, you’ll learn a wide variety of hands-on prototyping methods that can be applied to your design process. You’ll receive tactical, hands-on instruction for how to storyboard concepts and screens, sketch transitions, and turn your ideas into high-fidelity on-device prototypes with speed and confidence.
User experience is rightly seen as a critical way to stand out on today’s competitive web. But how does one go about shaping something as vague and personal as someone’s enjoyment of a website? What does it mean in practical terms?
This workshop gives an outstanding introduction to the world of web user experience design. By learning both the basic theory and practical applications of usability, information architecture and interaction design, you’ll learn how to make websites your users love and your company will profit from.
The workshop covers the entire design process. We begin with the fundamentals of both user and business research, including how to draw out unspoken requirements from both groups. We move on to discuss ways to turn your research into design concepts, and tools that will help you structure the site and pin down its major elements. Finally, we look at how to make effective wireframes and prototypes, test them with users and improve your designs through iteration.
User experience is full of stories: personas, task analysis, design scenarios and even usability test scenarios.
Do you have a good UX story waiting to be told? Storytelling taps our oldest way of communicating to give you fresh ways to:
The techniques of storytelling can help you explore user research or develop design ideas that make emotional connections to users. In this day-long workshop, Whitney Quesenbery, author of Storytelling for User Experience will lead you in a deep dive into all the ways you can put storytelling to work for you, and lots of hands-on practice. Come learn how to collect, create, and use stories to make your UX work richer.
by Joe Sokohl
So you’ve done ethnographic user research. You’ve also analysed log files. You’ve interviewed help desk and customer service folks. You’ve had a honkin’ meeting with stakeholders. And you’ve nailed a sense of the user, so you’ve got some great personas. You even held some design sketching sessions.
While many authors have codified the early phases of experience documentation, there’s a disjunct that often happens when business analysts write requirements documents or developers and product managers write user stories.
Despite the best personas and user/task grids and wireframes, other documents override the best UX intentions.
User experience work doesn’t end at the wireframe – it ends when the product is implemented. This workshop teaches you how to make sure your good work continues right through until the product is released.
The EchoViz team will discuss the challenges of working in a surgical environment as researchers and UX designers. They will offer practical advice and engaging stories as they tell you why this is the most exciting and meaningful place for user experience designers to work.
This presentation is about how the UX practice is changing and how UX practitioners and UX teams around the world are designing user experiences for a global context. Our goal is to share what people are thinking about how they work in UX practices in global, cross-cultural, distributed team environments.
by Helen Palmer
How to overcome badly managed change? How about treating the entire change process as a designed user experience? This case study with a difference will illustrate design principles applied to creating a positive user experience in the introduction of new ways of managing business information.
by Bob Burns
What is the future of shopping? Will consumers research, browse and purchase as they go about their daily routines? Just as we have seen GPS allow us to navigate in real time, smartphones are allowing consumers to gather information and make purchasing decisions with the same ease. But how well do these devices and virtual experiences work with our current retail landscape and how can digital user experiences begin to influence these environments? Based on research done with consumer using smartphones in Best Buy stores we can begin to explore the impact of these devices not only on how we shop but on how these spaces may begin to change to accommodate consumer behavior.
Increasingly, designing effective mobile interactions requires companies to think about how they can create connected, contextual, and conversational services in a consistent yet device appropriate manner. Here we present our recent work and lessons learnt developing a strategic design framework to span 1ft, 2ft and 10ft contexts.
The talk discusses challenges for designing the user experience of applications beyond the desktop or mobile screen. It draws on research projects from this realm and a case study, where we designed a public display showing the household's energy usage, for which we introduced chalkboards as a new prototyping technique.
by Ben Kraal
In this talk, I’ll be describing some of our recent research on Passenger Experience in airports. I’ll show some of the ways we make sense of the complexity of service, from how we investigate it, to how we describe and model it.
by Jason Furnell and Daniel Oertli
Agile is changing the way we create software. Design, and Design Thinking, is becoming pivotal to business success. The UX game is changing, and you need to step up!
This talk will challenge your thinking about your approach to design, and introduce you to new methods for increasing your influence in software and business strategy projects.
This practical presentation is aimed at helping you get your mobile services into customers’ hands early in the design process, and the different ways of exploring mobile user experiences to better inform your design.
23rd–26th August 2011