Sessions at UX London 2011 about Behaviour Change

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Wednesday 13th April 2011

Thursday 14th April 2011

  • Communicating Behavioural Insights

    by Steve Baty

    Understanding human behaviour within the context of a customer journey is vital to designing and delivering a successful experience strategy. This workshop will look at how to communicate behavioural insights to influence the design process and as a integral artefact for the communication of the final experience.

    At 2:00pm to 5:30pm, Thursday 14th April

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