Friday 15th April, 2011
2:00pm to 5:30pm
Understanding human behaviour within the context of a customer journey is vital to designing and delivering a successful experience strategy. This workshop will look at how to communicate behavioural insights to influence the design process and as a integral artefact for the communication of the final experience.
Principal at Meld Studios; President, IxDA; co-organizer of UX Australia; founder of UX Book Club. bio from Twitter
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