Sessions at UXCampLondon 2011 about BSS

Saturday 9th July 2011

• UXB - the unfashionable older brother

  by Nick Dunlavey

  It’s my impression that most current UX activity looks more at the customer-facing aspects of IT – a slick brochureware site, a great sales site that makes it easy to convert clicks to revenue, a well designed product – and that the business support systems (BSS) continue to be ugly and clunky, with “sprayed on” fields and little attempt made at orienting them to support the tasks the users need to perform.

  • BSS
  • User Experience
  • UXB

  At 1:00pm to 1:30pm, Saturday 9th July