Saturday 9th July, 2011
1:00pm to 1:30pm
It’s my impression that most current UX activity looks more at the customer-facing aspects of IT – a slick brochureware site, a great sales site that makes it easy to convert clicks to revenue, a well designed product – and that the business support systems (BSS) continue to be ugly and clunky, with “sprayed on” fields and little attempt made at orienting them to support the tasks the users need to perform.
CEng FRSA FBCS CITP. Requirements engineer at Information Architects. Data, info & process modeller. Keen on Agile (CSM), UX & ancient languages. bio from Twitter
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