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by John Allspaw
Getting tight operationally means strengthening the resiliency of both your stack _and_ your organization's response to issues that arise. Outage postmortem meetings done wrong can be stress-filled blamefests, and done right can be collaborative illustrations of Resilience Engineering. I'll use Etsy.com examples to illustrate sticky topics such as Root Cause Analysis and Human Error.
This keynote will be a whimsical whirlwind tour through the evolution of a “career” in web operations.
It’s easy to forget that the story of infrastructure is a human story. In this session, we will take a step back and trace the history of automation and virtualization, touching on specific pioneers and the use cases they developed for both technologies, looking at the emergence of the devops role and its significance as organizations move towards the cloud.
14th–16th June 2011