Sessions at Web 2.0 Expo 2011 SF about Customer Service

Thursday 31st March 2011

• How to Ignore Best Practices and Listen to Your Customers

  by Max McDonnell and Michelle Adams

  The web is filled with pre-packaged solutions for online content delivery. From blogs to video to e-readers, we're constantly taught that general solutions are effective solutions. The truth is that no product designed for mass consumption can perfectly cater to a unique user base.

  • Customer Service

  At 1:00pm to 1:20pm, Thursday 31st March

  In 2010, Moscone Center