Change is never a smooth process. How do know when disruption is useful and how do you cope with the feedback on it? Recently news.com.au, a national news website with large numbers of daily visitors, underwent a major upgrade which tore down existing and perhaps “expected” ways of presenting news. At the heart of the redesign was a desire for change that motivated and challenged every aspect of the team’s design thinking and process. In this co-piloted session Simon and Scott will fly you over the territories of change they encountered on the project, ones common to many redesign projects. They’ll descend through the experiences that came out of the redesign: fundamentals like stakeholders, requirements and their process for user experience architect and designer working side by side. Sprinkled with some of the twitter and facebook feedback the project received, they’ll touch down on the sticky issues of dealing with feedback and how to suck it up and utilise passionate user and stakeholder feedback.
by John Allsopp
In 2000, when the web was less than half the age it is now, when the concept of web standards was still not much more than an ember carefully nurtured by a small group of practitioners who might fairly have been called fanatics (and less charitably, but just as accurately, lunatics), John Allsopp wrote “A Dao of Web Design”.
Little did he know, and even less can he believe, that more than a decade later, an eon in internet years, it is still widely quoted by some of the web’s most well known and respected practitioners, and considered by some to be a seminal text in web design.
So, ten years later, what does John now think about his thesis, and his suggestions for developers? In a world of highly fragmented user experiences, across all manner of screen sizes and input modes, what now seems hopelessly naïve? What if anything, stands the test of time. And what, if anything, new has John learned as he has continued to develop with web technologies over the last 10 years.
Come and listen as John revisits a Dao of Web Design.
Innovation is intensifying off the browser — the things we use everyday are increasingly controlled by touch, gesture and voice. And we, as interaction designers, are faced with a challenge that’s the opposite of our browser-based one-man-shop: there’s suddenly a gulf of production between our concept and the final product; the means of production is as tricky to navigate as a roster of Tolstoy characters; mistakes are expensive; and everyone speaks a different language. Sound dangerous? Sound exciting?
Donovan argues the processes for the future lie in our more material-based graphic designer pasts, and our cousin disciplines of industrial design and architecture. After a decade of honing our newfangled browser-based skills, learn how to dust off and sharpen the tools of our roots.
11th–14th October 2011