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by Doug Bowman
The power of delight is underutilized in web design. We’re not delighting users enough. Yes, we need to align with business strategy. Yes, we need help users to accomplish tasks and goals. Yes, we need to create usable, accessible interfaces. But that’s just a baseline. To surpass this, we must remember that users are human. They have emotions, insecurities, passions, and desires. The service industry recognizes this, and has, for decades. We too, should be spending more of our time building moments of joy and satisfaction into our design and our products. Doug will focus your attention on a true differentiator in modern product design: delivering experiences that delight.
by Tom Coates
The work we’re collectively doing—opening up gradually all of human information and media, making it recombinable, helping people create and share their work—is a huge unspoken, sexy, world-redefining mission.
It’s a mission that many of us have become blasé about, almost unaware of. It’s a project so large that it’s hard to get a grasp on. And the next few years are going to get even more interesting as the network pervades physical objects and environments, sensing and manifesting information in the real world.
It's time to recognise the scale of the project we have in front of us, the breadth of the material we have to work with, and the possibilities of design within it. All of human knowledge, creativity—even the planet itself—is our canvas.
14th–18th February 2011