Customer Experience Management in Telecoms: Eastern Europe

Establish how to deliver a simple and consistently positive customer experience across all channels whilst reducing the cost to serve your customers

9 speakers

2 sessions

Day 1 Monday 24th September 2012

• 9:00am Scrutinising how to implement customer experience improvements within a limited budget

• 9:00am Examining how to deliver a consistently positive customer experience across

Day 2 Tuesday 25th September 2012

Day 3 Wednesday 26th September 2012

Day 4 Thursday 27th September 2012

10 known attendees

1 person tracking this event