Customer Experience Management in Telecoms: UK Summit

Learn how to develop a business case that will secure senior management buy-in for your CEM strategy, demonstrate a financial return and engage employees across your organisation to ensure CEM success

16 19 July 2012

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Related books

  • Outside In
  • The Future of Cloud: A Roadmap of Technology, Product, and Service Innovations for Telecoms
  • The DNA of Customer Experience

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