Customer Segmentation and Churn Management

Learning how to optimise the relevance of your customer segmentation strategy and develop targeted campaigns to radically enhance the customer experience, reduce churn and maximise ARPU

15 18 October 2012

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2 speakers

292 sessions

5 known attendees

  • Amy Brierley
  • Telecoms Forum
  • thinkfemtocell
  • Mobile Europe
  • Sam Tanner

2 people tracking this event

  • Roxana Vass
  • Rupert Edwards

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Related books

  • Outside In
  • The DNA of Customer Experience

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