Sessions at CITIZEN 2012 about CRM

Thursday 28th June 2012

• The Emergence of the Digital Citizen

  by Jeffrey Peel, David Moody, Jos Creese, Chris Yiu and Derrick Pisani

  A discussion about new communications channels and the challenge of managing ‘traditional’ communications channels and social channels.

  • citizen engagement
  • CRM
  • social communications

  At 10:00am to 10:40am, Thursday 28th June