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Seminars in this track support the IET Special Interest Publication featuring technical papers from suppliers of ICT infrastructure and services used in delivering the London Olympic Games 2012. The objective is to identify and demonstrate the innovation, best practice and lessons learned from the ICT delivery of the Games and provide recommendations for future projects and major sporting events. Sessions will feature presentations from selected authors of the technical papers that will cover some of the ICT challenges for the Games and how these have been addressed. It will also consider how the lessons learned can be applied to future large scale projects and major sporting events.
This session looks at the technology trends, platforms and best practices for social engagement across the B2B and B2C spectrum. It will look at how leanings from generic platforms like facebook, Linkedin and twitter can be combined with similar technologies applied internally.
Engaging with your customers in on social platforms only works if the resulting dialogue can lead to connections with those who can help or support. Social is not just a marketing thing or an HR thing its as company thing.
13th–14th March 2012