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- Develop a Continuous Improvement culture with enterprise wide Operational Excellence as your goal
- Assess your organization’s current state and develop benchmarks and metrics for process improvement
- Implement successful change management strategies to bring everyone on the journey
- Understand how Lean will affect our existing quality and performance initiatives and plan for the change
- Identify how Lean can ramp up and support growth while keeping costs low
- Apply a Kaizen Event to gain buy-in as well as deliver significant results in the short-term
Session is available for a leading PEX provider-if you think your service would be of interest to our energy industry executives, get in touch on +44 (0) 207 368 9300 or sponsorship@iqpc.co.uk
by Mitchell Weisberg and Penny J. Quirk
Leading organizations use strong performance metrics aligned with the business strategy to drive process improvement initiatives and demonstrate the value received. The necessary “triad of good metrics” to achieve this value are the right metrics; good use of the performance metrics; good data to support the metrics. In this interactive workshop, participants will learn how to:
Use performance metrics to:
Upon completion of this session, participants will learn:
- Getting leaders to understand the value of BPM – so they want to govern their processes
- Deciding on an appropriate process ownership structure and defining responsibilities for managing processes
- Connecting process owners into a process lifecycle management mechanism
- Deciding on an appropriate BPM governance approach and establishing an organization with responsibilities to carry out BPM capability development
- Developing a set of metrics that provides insight into performance at the process level and at the initiative level, so governing bodies can be effective in providing guidance, reinforcement, and accountability
Session is available for a leading PEX provider-if you think your service would be of interest to our energy industry executives, get in touch on +44 (0) 207 368 9300 or sponsorship@iqpc.co.uk
United States United States, Houston
6th–8th November 2012