Analyst Perspective: The Process-Driven Enterprise of 2020

A session at 3rd Annual Energy Process Excellence Network

Thursday 8th November, 2012

3:15pm to 3:55pm (CST)

- Understanding the challenges facing business and IT execs between now and 2020

- Today’s reality: most process transformation projects still struggle

- What’s needed: a sustainable BPM program for transformation

- The Five Tenets of Big Process:

  • Transform, Don’t Just Improve
  • Put The Customer In Control
  • Globalize, Standardize and Humanize
  • Embrace Big Data
  • Double Down on Process Skills

About the speaker

This person is speaking at this event.
Connie Moore

Vice President and Principal Analyst, Forrester Research

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Time 3:15pm3:55pm CST

Date Thu 8th November 2012

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