The Art of Web Support in Higher Ed

A session at HighEdWeb 2012

  • Cristin O'Connor

Tuesday 9th October, 2012

4:00pm to 5:30pm (CST)

Web support is a unique branch of operations due to its indirect exposure, through customers and clients, to symptoms of poor practices or past mistakes that still cause headaches for clients or customers, management, developers and designers. This talk will address some of the methods and tools you can use to improve your web support division, as well as use your analysis of this smaller branch to improve overall operations.

About the speaker

This person is speaking at this event.
Cristin O'Connor

Sign in to add slides, notes or videos to this session

Tell your friends!


Time 4:00pm5:30pm CST

Date Tue 9th October 2012

Session Hash Tag


Short URL


View the schedule


See something wrong?

Report an issue with this session