Add an eventSessions at IA Summit 2012 about User Experience
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- Topic: User Experience
Wednesday 21st March 2012
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Designing Social Experiences
by christian crumlish and erin
Designing for social interaction is hard. People are unpredictable, consistency is a mixed blessing, and co-creation with your users requires a dizzying flirtation with loss of control. We will present the dos and don’ts of social web design using a sampling of interaction patterns, design principles and best practices to help you improve the design of your digital social environments.
Designing social websites and applications, or adding a social dimension to an existing project, entails unique challenges way beyond those involved in creating experiences for individuals interacting alone with an interface. Any of the following sound familiar?
I’m a designer being asked to add “social” or “gamification” to my site!
I have an active community on my site but people are misbehaving. How can I get that under control?
We want to build a really cool social experience around [thingy] but we’re not sure how to get people to come join the fun.
I have a great idea for a social utility but I don’t want to have to first re-create the social infrastructure of the web inside of it.
People come and read my content, but they’re invisible to each other. How can I peel away the layers so they can participate with each other?
I’m worried I’m missing an opportunity to help my members connect with each other in the real world.
I need to design a mobile companion to our site and it need to be more social. Where do I start?
In this workshop, we’ll address these challenges and more. You’ll explore the landscape of social user experience design patterns and anti-patterns, focusing on the contexts in which specific interface designs work well and the unintended consequences that make some UI ideas seem like a good idea until they turn around and bite you in your app.Starting with a foundational set of high-level practices that underpin the individual interaction, Erin and Christian will present rules and tips for how to mix-and-match the individual social patterns and best practices to create compelling social experiences. Workshop activities will involve group discussions and sketching to explore the application of social interaction patterns to specific scenarios.
Who is this workshop for?
Designers, developers, architects and product specialists all need to work together to create compelling social experiences online and this workshop will be relevant to anyone who has to plan, design, build, or bring to market social websites and applications.
What will you learn?
By the end of this very full day you will be able to:understand, visualize, and communicate clearly about the social design landscape
apply a set of core social design principles to a wide variety of contexts
create models for the representation of people and social objects in your app
add social features intelligently (and incrementally) to an existing site
design reputation features to enable the type of community (competitive? collaborative? somewhere in between?) you want
enable sharing and engage organic word-of-mouth growth to launch your project
embrace openness and leverage the existing open social infrastructure of the web
introduce representations of presence into an experience so that your users can find and relate to each other
tie your virtual experiences to the real world in space and time by connecting to maps, geolocation, and calendaring tools
figure out an enterprise social media strategy for your client, boss, or startup
Friday 23rd March 2012
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Integrating UX and Agile: Designer and Scrum Master Perspectives
by Dorelle Rabinowitz and Mike Leftwich
Designers, IAs – want to really know what your Agile team members think about UX? Want to know how to truly be on the team, how to work smoothly within the Agile process, and how to leverage Agile to make your work more effective?
Dorelle and Mike have partnered on multiple Agile teams, translating a desktop product into both mobile and tablet channels. Based on their experience together (as a UX designer and a software engineer/ScrumMaster) they will give their perspectives on how to effectively integrate UX design practices into an agile team. This is a practical session with real-world examples of both successes and challenges. They will tell you what’s worked well and what hasn’t, and how they’re continually adapting their processes as the team grows and changes. This session is a chance for UXers to learn about effective Agile and UX from an engineering perspective.
Saturday 24th March 2012
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Taking the plunge: Diving into Indie UX
by Donna Spencer, Erin Jo Richey, Lynne Polischuik and Justin Davis
In this engaging and interactive panel, you'll hear from four practitioners who have made the jump to ‘indie' consulting and have not only survived, but thrived. This panel will cover the practical and personal considerations of being an indie designer, including how to get over the fear of making the jump, where and how to find clients, managing the business side of design and what it's like to work alone. We will be brutally honest about the upsides and the downsides of indie life—including challenges like wading into organizational politics as an external consultant, managing time and client expectations and how to sell services that can be difficult for even seasoned practitioners to define.
This panel will be as interactive as it is informative, opening the floor to audience members who want to dig into specific questions. Our international panel includes a newly ‘indie' designer, two mid-level practitioners and an industry veteran, providing interesting and varied perspectives on independent life.
Sunday 25th March 2012
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A Different Grid: Multi-Channel Service Design, the African Way
Recent evolutions in mobile technologies are fostering new modes of interactions and allowing the creation of services that work seamlessly across devices. The same is true in Africa, given a penetration of mobile phones well over 50% of the population. The difference? Many: dumbphones instead of smartphones; low literacy level limits the possibility to use text-based services (be it web or SMS); scarcity of PCs; importance of community radios in rural areas.
Starting from projects on voice-based services for farmers in West Africa, the talk presents some of the most interesting cases of multi-channel approaches – that combine different eras of technology in one service. It details the possibilities that voice-based interactions can give to illiterate people to access information available on the web, as well as create a community-based repository of information. In conclusion, it reflects on the learnings and how these can be applied to Europe and North America.
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