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Real People and Real Words: Healthcare Content Doesn't Have to Suck

A session at IA Summit 2012

People have questions about their bodies that they won't share with anyone but the internet. But does the internet offer relevant, trusted answers?

Through search data, keyword analysis, social listening, and user research, we can understand the vernacular of people with specific concerns and conditions. The process of "vernacular planning" allows planners and content strategists to collaborate and create search-optimized content and persuasive digital architectures. By doing so, we can intercept people who need answers and offer them relevant and credible information in return. Through case studies and examples, we'll show how and why this is effective.

By focusing on the user, healthcare brands can create successful outcomes by tapping into the vernacular of people in need.

About the speaker

This person is speaking at this event.
Jennifer Machiaverna

Content Strategist. Word Nerd. Girl about Town. bio from Twitter

Next session in Empire II

1:30pm "I'll Know It When I See It": A Process for Designing "Fun" by Debra Levin Gelman

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When

Time 11:15am12:00pm CST

Date Sat 24th March 2012

Where

Empire II, Hyatt Regency New Orleans

Session Hash Tag

#GoodHealthcareContent

Short URL

lanyrd.com/sqkth

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