Applying Value-Sensitive Design Principles to User Engagement

Values have increasingly come to the forefront in discussions around information architecture. Our solutions must address ethical and cultural values such as privacy, trust, security, and sustainability. Value-sensitive design principles can assist us in identifying the context, systems, and values necessary to solve complex problems in a meaningful way, while ensuring our designs retain integrity for ourselves, our clients, and all impacted users.

We can help guide this conversation as part of design strategy, using practical methods to assist in framing product purpose and user engagement. Understanding the implications of our design decisions greatly increases our chances of finding the best solutions across channels and stakeholders.

This presentation will explain the tenets of value-sensitive design, and show examples of these principles being used in the design process. These techniques can be used to solve problems around complex interactions with a multitude of touch-points that can effect a variety of users.