Add an eventInternet Librarian International 2012 schedule
Tuesday 30th October 2012
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Keynote: Stop lending and start sharing
R. David Lankes, Syracuse University School of Information Studies Director, Information Institute of Syracuse
David Lankes is a passionate advocate for libraries, librarians and their essential role in today’s society. In this keynote, he argues that the future of libraries is not in our collections or a building, but in our relationships with those we serve. Libraries are knowledge hubs that bring together the wisdom of the community, and share it with the world. This is more than just a rhetorical shift; it has real implications for how libraries organise themselves and how they use technology.
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A101 - Future technology: stay ahead, stay agile
by Marydee Ojala, Brian Kelly and Rurik Greenall
Track A - Rethinking Technology
A101 - Future technology: stay ahead, stay agile
Moderator: Rurik Thomas Greenall, NTNU
Making Sense of the Future
Brian Kelly, UKOLN University of BathRebooting search and reinvigorating searchers
Marydee Ojala, ONLINE MagazineWhat is happening on the technology front line and how should libraries predict and plan for technological developments? When it comes to future planning, how can libraries identify the ‘weak signals’ which may indicate possible significant changes? What changes do information professionals need to make in their approach to research and what new skills, techniques, resources and tools should they adopt in order to remain agile?
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B101 - Future planning and new models
by Rebecca Cadwallader, Victor Henning, Donna Saxby and Liz McGettigan
Track B - Rethinking Service Innovation
B101 - Future planning and new models
Moderator: Donna Saxby, Kingham Hill School
It's time for the future
Liz McGettigan, City of Edinburgh City Council ACMI, MCILIP
Innovation and the Library of Birmingham
Rebecca Cadwallader, Library of Birmingham
Delivering research productivity and real-time metrics to your library
Victor Henning, Mendeley presenting in conjunction with SwetsEven at a time of economic pressure, public libraries are delivering real innovation and creativity. Edinburgh’s Library and Information Service is delivering a new model for libraries across the city, based on a strategic approach which borrows from the retail sector to deliver ‘next generation library and information services’. The new Library of Birmingham, opening in summer 2013, is developing a number of innovative projects, including the MAGMA metadata project, a gaming app and collaboration with local digital SMEs. Both projects have lessons to share with librarians from all sectors.
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C101 - Social media strategies and policies
by Wilma van den Brink, Michael Stephens, Kitty Berteling and Åke Nygren
Track C - Rethinking Connections
C101 - Social media strategies and policies
Moderator: Michael Stephens, San Jose State University & Tame the Web
How to step out of the library bubble using social media
Åke Nygren, Digital Services, Stockholm Public Libraries
Online connecting librarians
Wilma van den Brink, Library, Hogeschool van Amsterdam / University of Applied Sciences Amsterdam
Kitty Berteling, Hogeschool van AmsterdamThe social media landscape continues to evolve. Does your library have a social media strategy that can help you step outside the library bubble? By using such tools as Twitter, LinkedIn and Facebook, libraries can promote their services and products and bond with their patrons. This session will include practical examples of how librarians are using these platforms and the latest research on social media policies.
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A102 - Working with developers
by Stephanie Taylor, Dave Pattern, Richard Burkitt and Tony Hirst
Track A - Rethinking Technology
A102 - Working with developers
11.45 – 12.30
Moderator: Tony Hirst, Department of Communciation and Systems, The Open University
Walking with developers
Stephanie Taylor, Critical Eye Communications
(H)appiness is a warm API!
Dave Pattern, University of Huddersfield
Richard Burkitt, LM Information DeliveryLibraries need developers more than ever! Libraries are switched on to technology, handle masses of information and are a fantastic environment for innovation. Developers can help you improve vendor supplied systems. This session will explore the work and culture of developers, investigate the development cycle and show how to build a mutual trust and understanding of another profession. Working with developers, library and information professionals can build the technologies they need.
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B102 - Service redesign
by Helen Clegg, Hal Kirkwood and Ulla de Stricker
Track B - Rethinking Service Innovation
B102 - Service redesign
Moderator: Ulla de Stricker, de Stricker Associates
Re-inventing knowledge and research
Helen Clegg, Procurement & Analytic Solutions, A.T. Kearney
Re-conceptualising and renovating an academic library
Hal Kirkwood, Library of Management & Economics, Purdue UniversityWhile today’s fast-changing technology landscape can be a challenging one in which to operate, it provides many opportunities for information professionals to be innovators and collaborators within their organisations. At A.T. Kearney, the Knowledge Team re-invented its service offering to internal and external customers. The Roland G Parrish Library has undergone a virtual and physical renovation resulting in a dynamic library which has revitalised its relationship with its key stakeholders.
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C102 - New tools, apps and web resources
by Phil Bradley, Marydee Ojala and Arthur Weiss
Track C - Rethinking Connections
C102 - New tools, apps and web resources
Moderator: Marydee Ojala, ONLINE Magazine
What Phil has found
Phil Bradley, Internet Consultant
Watch the birdie! A round up of tools for analysing Twitter
Arthur Weiss, AWAREHow can the latest web apps and social media tools help librarians deliver cutting edge services? Phil Bradley will share his latest finds and give his opinion on their value to information professionals. Arthur Weiss will discuss the many tools that have been developed allowing users to analyse tweets and Twitter content
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A103 - Seamless and digital - lessons from new libraries
by Asgeir Rekkavik, Anne-Lena Westrum, Rurik Greenall, Fiona_Leslie and Dr JK Vijayakumar
A103 - Seamless and digital - lessons from new libraries
Moderator: Rurik Thomas Greenall, NTNU
Digital services in a new digital library – using semantic technologies
Anne-Lena Westrum, Oslo Public Library
Asgeir Rekkavik, Oslo Public Library
Seamless user experiences in a brand new library
JK Vijayakumar, King Abdullah University of Science & TechnologyBrand new libraries are well positioned to deliver seamless, digital services. Oslo Public Library is developing digital services ahead of the opening of the new city library. At the King Abdullah University of Science and Technology, 90% of the collection is purchased, organised and accessed online. Hear how each library is developing innovative and user-centric services.
Digital is pivotal: redrawing workflows for new libraries
Fiona Leslie, OCLCOCLC is redrawing its offerings to libraries to reflect workflows that the new generation of libraries have beckoned in.
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B103 - Extending your user base
by Suzanne Ahrling, Nanna Ekman Lindström, Ian Young, Donna Saxby, Boris Zetterlund and Mats Nordström
Track B - Rethinking Service Innovation
B103 - Extending your user base
Moderator: Donna Saxby, Kingham Hill School
How to use new technology and new channels to widen traditional library work and reach new users
Mats Nordstrom, Malmo City Library
Suzanne Ahrling, Malmo City Library
Nanna Ekman, Malmo City Library
A virtual platform for community service
Ian Young, Axiell (UK)
Boris Zetterlund, Axiell Library GroupThe library world is building web interfaces where Web 2.0 end-user interactivity and mash-up technology are combined with discovery tools. Users should be able to borrow media, participate in programme activities and be invited to share a closer relationship with their digital library. Malmö City Library in Sweden is actively working on the development of a digital library. The county of Gävleborgs län in Sweden is also heading in this direction and has plans to assure mobile access to its services and to link its web interfaces to metadata from other institutions such as archives and museums.
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Track C - Rethinking Resources
by Ulla de Stricker, Tom Edmonds and Emily Goodhand
C103 - Access to, and legal use of, e-resources
13.45 – 14.30
Moderator: Ulla de Stricker, de Stricker Associates
Fight or flight: dealing with digital copyright
Emily Goodhand, University of Reading Libraries and Archives Copyright Alliance
Beyond IP authentication – the next stage
Tom Edmonds, EduservAre you confident when it comes to helping your users stay within copyright law? Emily Goodhand (@copyrightgirl) will delve into some of the complexities of applying UK and EU copyright law to technologies and offer some practical tips and guidance on dealing with digital copyright issues. Managing access for large numbers of users and increasing numbers of online resources can be challenging. Learn about new authentication mechanisms which are easy to use and provide a clear overview of your budget spend.
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A104 - The power of opening up
by Richard Wallis and Tony Hirst
Track A - Rethinking Technology
A104 - The power of opening up
The Cultural Linked Data Backbone
Richard Wallis, OCLC
Making the most of structured content: data products from OpenLearn
Tony Hirst, Department of Communciation and Systems, The Open UniversityA global interconnected web architecture can provide flexible, open access to library data and services through APIs across the web. Hear how this rich development environment is enabling libraries of all types and sizes to collaborate and innovate like never before. The Open University’s open educational resources are derived from course units that are authorised as structured XML documents on the OpenLearn site. Tony Hirst shows how new products can be derived from document archives, if we think of them as ‘data’.
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B104 - The new scholar
by Henk van den Hoogen, Alison McNab and Joseph R. Kraus
Track B - Rethinking Service Innovation
B104 - The new scholar
Moderator: Alison McNab, Kimberlin Library, De Montfort University
UML+YOU – a new approach for the Library of Maastricht University to meet researchers’ needs
Henk van den Hoogen, University Library, Maastricht University
Scholarly communication: not just for scholars any more
Joseph R. Kraus, Penrose Library, University of DenverLibrary services must support researchers in an effective, just-in- time and personalised fashion. Research support is central to Maastricht University Library strategy, called ‘UML+YOU: the plus side of your library’. With the debate surrounding the Open Access (OA) publishing of publicly funded research, Joseph Kraus explores how libraries can work with scholars to encourage OA publishing and to demonstrate research impact.
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C104 - Video content
by Moshe Pritsker, Andy Tattersall and Claire Beecroft
Track C - Rethinking Resources
C104 - Video content
Video saved the library star
Andy Tattersall, ScHARR University of Sheffield CILIP MmIT Committee member
Claire Beecroft, ScHARR University of Sheffield
Science video journals to increase productivity in research and education
Moshe Pritsker, Journal of Visualized ExperimentsIn 2011 Cisco predicted that video would make up over 50% of all consumer Internet traffic by 2012, whilst YouTube recently reported that one hour of content is uploaded per second. Like mobile technology, video is becoming increasingly important in our lives. ScHARR has identified a range of ways for libraries to employ video in research, teaching and marketing. The growing field of video publication is enabling more effective knowledge transfer of complex experimental studies. What are the technical challenges and implications for scholarly communication of this new form of publication?
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A105 - A virtual future
by Jackie Carter, Laura Skilton, Iman Moradi, Sangeeta Namdev Dhamdhere, Michael Stephens and David Johnston
A105 - A virtual future
Moderator: Michael Stephens, San Jose State University & Tame the Web
Gaming the library
Iman Moradi, Running in the Halls
SCARLET: embedding augmented reality within your institution
Jackie Carter, MIMAS University of Manchester
Laura Skilton, MIMAS University of Manchester
The increasing scope of library software
David Johnston, Applied Network Solutions
The application of cloud based information services and virtualisation technology in libraries
Sangeeta Namdev Dhamdhere, Library, Modern College of Arts, Science and CommerceHear how cloud based information services, new forms of library software, virtualisation technology, augmented reality and gamification are changing library services. Gamification is beginning to have a real impact on library services, changing the way users interact with resources and services. The pioneering use of Augmented Reality (AR) is bringing special collections into the age of the app and enhancing their use by students. The availability of new technologies means libraries need to rethink how they buy new apps and develop and roll out new solutions. Libraries are using cloud computing and virtualisation technology for data storage and providing cloud based information services to patrons.
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B105 - Going mobile - beyond the library walls
by Keren Mills, Angela Hamilton and Mary Peterson
Track B - Rethinking Service Innovation
B105 - Going mobile - beyond the library walls
Moderator: Mary Peterson, South Australia Health
Bringing the librarian to the student: personal service at a distance
Angela Hamilton, University of Toronto Scarborough Campus (Canada)
A coordinated and mobile Health Library Network
Mary Peterson, South Australia Health
Mobilising academic content online: challenges and rewards
Keren Mills, Library Services, The Open UniversityWhat are the challenges in delivering quality services via mobile devices? By personalising mobile services, librarians at the University of Toronto are able to build relationships with remote users. The Open University’s Macon project set out to prototype a mobile optimised resource discovery interface which can be used to expose quality academic content from third party and local collections.
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C105 - Opening up e-resources
by Seth Cayley, Monique Schutterop, Eleanor Kenny, Oliver Howe, David Raitt, Esben Fjord and Hugh Murphy
Track C - Rethinking Resources
C105 - Opening up e-resources
Moderator: David Raitt, The Electronic Library
Eleanor Kenny, Europeana
How to use Spotify Buttons to disseminate music online
Esben Fjord, Gladsaxe Public Libraries
A (surprisingly?) successful ebook story
Hugh Murphy, NUI Maynooth (Ireland)It's no secret that libraries and archives hold a wealth of information in their collections. Digitisation allows us to breathe new life into our collections and make them accessible online from potentially anywhere in the world. Hear how Europeana goes about delivering its digitisation programme. Hear how Gladsaxe Public libraries experimented with Spotify's widget function as a tool for creating value-added playlists and recommendations. Hear how NUI Maynooth Library planned, marketed and rolled out a mobile e-book lending scheme.
Cengage Learning
Oliver Howe, Gale Cengage Learning
Monique Schutterop, Gale Cengage
Seth Cayley, Gale Cengage Learning -
Drinks Reception
All conference delegates and speakers are invited to a Drinks Reception from 17.00 – 18.00 in the Sponsor Showcase, hosted by Information Today.
Wednesday 31st October 2012
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Keynote: The journey to digital at the British Library
by Roly Keating
The journey to digital at the British Library
Roly Keating, The British Library
Roly Keating was the BBC’s first ever Director of Archive Content, and a former Controller of BBC Two. He developed and implemented the BBC’s digital strategy for its programme library. In September 2012 he will take up his new post as Chief Executive at the British Library.
The digital revolution is opening up enormous opportunities to the British Library. It is enabling large parts of the national collection to be widely shared both within the UK and globally; for the digital unification of ancient manuscripts separated across continents, and for increased collaboration between researchers.
Expectations of what can be achieved are understandably high, and the challenges in meeting these considerable. Protecting copyright, ensuring material that is ‘born-digital’ is preserved, and dealing with the huge scale of the digitisation task are just some of the issues the British Library is tackling on its journey to digital.
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A201 - Super searching
by Arthur Weiss, Rurik Greenall and Karen Blakeman
A201 - Super searching
Moderator: Rurik Thomas Greenall, NTNU
Search turns social: resistance is futile
Karen Blakeman, RBA Information Services
The unknown Google: Google features and functions not seen on the search bar
Arthur Weiss, AWAREIt has been many years since web search results were simply based on how often your search terms occurred in a document and where. Now the order of your results is determined by location, personalisation and your social networks and interactions. Can we use and control this so-called personalisation to our advantage when carrying out serious research and what are the new essential tools for research? Google has become the search engine of choice for many. However Google offers much more than search or even Google+ social media. Other tools include Google Books, Google’s Art Project, Google Public Data and Google Trends. Learn about the hidden and mostly unknown functions and why they are important for information professionals.
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C201 - New roles
by Marydee Ojala, Jane Greenstein, Jeanine Deckers and Ulla de Stricker
Track C - Rethinking Roles
C201 - New roles
Moderator: Marydee Ojala, ONLINE Magazine
Moderator: Ulla de Stricker, de Stricker Associates
What will LIS graduates be doing in 25 years? The future of our profession
Ulla de Stricker, de Stricker Associates
Library science outside of the library – jobs in interactive media
Jane Greenstein, Genex
Ready for take-off: the airport librarian and The Airport Library
Jeanine Deckers, ProBiblioIt's inspiring to watch dynamic young professionals succeed. Yet our once clearly defined profession is splintering into many subspecialties and our skill sets appear to be subsumed into other professions. How will changes in media, communication and publishing impact the way today's LIS graduates will work 25 years hence? There are new opportunities for information professionals to use their skills in interactive media roles outside the library. Some Dutch librarians have re-invented library roles and services - by deciding to take the library to the people. Following on from the successful ‘libraries on the beach’ project, the next step was the opening of The Airport Library at Schiphol Amsterdam Airport. What does this success tell us about how library roles might develop?
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Track B - Rethinking Marketing and Performance
by Rachel Daniels, Michael Stephens, Jennifer Perkins and Lauren Vizor
Track B - Rethinking Marketing and Performance
B201 - Analysing your services and users
Moderator: Michael Stephens, San Jose State University & Tame the Web
Building information services from scratch
Jennifer Perkins, formerly London Legacy Development Corporation (LLDC)
Cataloguing your customers – a liaison tool for recording and analysing customer information
Rachel Daniels, Barrington Library, Cranfield University at the Defence Academy (UK)
Lauren Vizor, Barrington Library, Cranfield UniversityHear how the LLDC developed IT and Information Services from scratch, using data mapping and other tools and processes to identify user requirements, as it had to quickly mobilise to take over London's Olympic Park. How are you measuring your transactions and analysing information about your users? Staff at Barrington Library decided to throw out unwieldy spreadsheets and use open source software to develop the Barrington Liaison Tool (BLT) which provides a searchable current and archival record of all forms of communication between library staff and the academics, researchers, and administrative staff they support.
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A202 - New views on search
by Eric Sieverts, Sharon Bostick, Nicola McNee and Bianca Kramer
Track A - Rethinking Search
A202 - New views on search
Anything but the Library: Dealing with Student's Library Anxiety in the Digital Age
Sharon Bostick, Illinois Institute of Technology in Chicago
Image conscious - how teens search the internet now
Nicola McNee, Kingswood School
Beyond coverage: a quantitative comparison of search and retrieval in Google Scholar vs Scopus/Web of Science
Bianca Kramer, Utrecht University Library
Eric Sieverts, Utrecht University LibrarySearch is always changing and information professionals need to understand how their users search in order to provide client-centric services and products. Teenagers search differently - they type questions into search boxes and click on images in search results. How should information professionals respond to these adapted search techniques? Google Scholar has become increasingly popular as a general search engine for academic research papers next to Scopus and Web of Science (WoS). How does Google Scholar compare with Scopes/WoS from a user perspective?
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B202 - Spreading the message
by Matthew Reidsma, Aaron Tay and Gary
Track B - Rethinking Marketing and Performance
B202 - Spreading the message
Moderator: Katherine Allen, Information Today Ltd
Marketing libraries using memes
Aaron Tay, National University of Singapore
Using IFTTT to connect and spread your message
Gary Green, Surrey County Council Library Service Voices For The Library
Your website stinks – and it's your fault!
Matthew Reidsma, Grand Valley State UniversityHow can you ensure that your stakeholders are aware of your services and products – and what you can do for them? By using text based and video memes, the National University of Singapore Libraries developed a new style of marketing. IFTTT (If This Then That) is a free online service that enables users to easily connect over 40 different channels and share information. IFTTT can be used to manage information flows and spread marketing messages with limited time and resources. If your users are frustrated by your library website, it might be that is has not been designed with them in mind. Hear how libraries can build useful, usable websites that can adapt to user needs.
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C202 - New skills, new learning
by Ann Östman, Alison McNab, Hanna Krantz, Eleanor Grenholm and Holly Hibner
Track C - Rethinking Roles
C202 - New skills, new learning
The library as facilitator of multimedia content creation: DigiLab
Ann Östman, County Library Gävleborg Uppsala
Eleanor Grenholm, County Library Gävleborg Uppsala
Hanna Krantz, County Library Gävleborg Uppsala
Informal learning in the library workplace: the role of unconferences
Alison McNab, Kimberlin Library, De Montfort University
Thingamabobs and doodads: tech support IS reference
Holly Hibner, Plymouth District LibraryLibrary users often rely on staff for technology support. What core technology competencies do staff need and what training strategies can you roll out to help staff keep up to date? In Sweden, the creation of a DigiLab (which is still under development) means that librarians will be able to develop new media and technology skills and become significant digital partners with users and other institutions. At De Montfort University, library staff attend regular in-house Mashed Library events, which provide information about in-house projects, feedback on external events, and the opportunity to explore new tools and technologies. At Plymouth District Library, tech support is a vital resource to the community – and, when well done, can effectively market library services.
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A203 - Web scale discoverability
by Mary Schlembach, William Mischo and Trevor A. Dawes
Track A - Rethinking Discovery
A203 - Web scale discoverability
User searching behaviour models
William Mischo, Grainger Engineering Library Information Center, University of Illinois at Urbana-Champaign
Mary Schlembach, University of Illinois at Urbana-Champaign
Primo and Summon: perfect together?
Trevor A Dawes, Princeton University LibraryIf libraries are to provide the services their users need, it is imperative they understand how users are really using their products and services. Our current understanding of user searching behaviours is incomplete and studies reveal contradictory results. The University of Illinois at Urbana-Champaign Library (with other academic libraries) has been gathering detailed transaction log data on user searching. Princeton University Library decided to select a new discovery service to improve users’ access to the array of resources available to them. Hear how they worked through the selection process and moved forward with a hybrid implementation of Primo (from Ex Libris) and Summon (from Serials Solutions).
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B203 - Evidence and impact
by Dave Pattern, Brian Kelly and Jenny Delasalle
Track B - Rethinking Marketing and Performance
B203 - Evidence and impact
What does the evidence tell us about institutional repositories?
Brian Kelly, UKOLN University of Bath
Jenny Delasalle, University of Warwick
Library Impact Data Project
Dave Pattern, University of HuddersfieldWhat does the latest evidence tell us about the impact of library services? This session presents the latest findings of JISC’s Library Impact Data Project, which sets out to measure the impact academic libraries are providing to their students. The project seeks to investigate the potential causal links between library usage and final grades. What does the evidence tell us about the current provision of institutional repository services? Is there a need to reboot and re-imagine the approaches?
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C203 - Everyone is learning
by Donna Saxby, Anna Jane Cantrell, Anthea Sutton and Rochelle Mazar
Track C - Rethinking Teaching and Learning
C203 - Everyone is learning
Moderator: Donna Saxby, Kingham Hill School
Using blogs, Twitter & wikis to deliver e-learning
Anna Jane Cantrell, ScHARR, University of Sheffield
Anthea Sutton, ScHARR, University of Sheffield
How we stopped giving instructors what we know they need and how that changed everything
Rochelle Mazar, University of Toronto MississaugaScHARR runs CPD e-learning courses for library and information professionals. The programme has transformed learning opportunities in the UK, Australia and New Zealand. Librarians at the University of Toronto Mississauga have transformed their training model into an open door, consultative model. Both case studies demonstrate effective and flexible approaches to skills transfer.
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A204 - Improving discovery
by Helle Lauridsen, Robin Smith and Manfred Hauer
Track A: Rethinking Discovery
A204 - Improving discovery
Moderator: Robin Smith
Manfred Hauer, AGI - Information Management Consultants (Germany)
Improving the discovery of research materials in developing nations
Helle Lauridsen, Discovery Services, Serials SolutionsIn German-speaking countries, an increasing number of libraries have been adding tables of content (TOC) and keywords into their catalogues. Users find the TOC information helps them search more effectively, whatever their location. The information landscape in developing countries is also changing. Libraries now have online access to free or low cost content but often researchers and students are not trained in information literacy. Librarians at Serials Solutions are volunteering for a World Health Organization project to make a difference to how information is discovered in developing countries.
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B204 - Demonstrating and delivering ROI
by Graham Coult and Marydee Ojala
Track B - Rethinking Marketing and Performance
B204 - Demonstrating and delivering ROI
Information, libraries and the bottom line
Graham Coult, ASLIB
New frontiers for research: data sets
Marydee Ojala, ONLINE MagazineIt is a paradox that when much economic activity, education, health and welfare is so heavily based on information and knowledge assets, that the skills which help us manage and exploit those assets seem to be experiencing a decline in demand. How can libraries develop and demonstrate return on investment (ROI). Internet librarians have the perfect skill set when it comes to helping their organisations transform raw data into actionable knowledge. Data research presents a new opportunity for librarians to maximise their contribution to organisations.
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C204 - Backchannelling
by Kay Grieves, Karen Marie Øvern, Michelle Halpin and Aaron Tay
Track C - Rethinking Teaching and Learning
C204 - Backchannelling
Moderator: Aaron Tay, National University of Singapore
Using Google Forms to engage students in your lecture
Karen Marie Øvern, Gjøvik University CollegeAdventures in conversation - nurturing customer relationships and capturing impact through service culture change
Kay Grieves, Library Services, University of Sunderland
Michelle Halpin, University Library Services, University of SunderlandGetting students engaged and interested in learning information skills is not easy. Using Google Forms during the class is a way of checking that your students have understood what you are teaching them and are a way of getting direct feedback about the content. The data can also be used later to improve lecture quality. New technologies can be used to nurture conversations between customers and libraries. Conversations help build an understanding of customer needs and can help them articulate the real impact libraries are having on them.
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